Refund policy
Last updated: September 15, 2025
Thank you for shopping with LETS nest. We hope every little item you choose brings warmth and joy to your daily life. If something doesn’t go as expected, please review our return and refund policy below. 💛
Returns & Exchanges
We currently do not accept returns or exchanges for change of mind. Please review your order carefully before purchasing.
Damaged or Defective Items
If your order arrives damaged during shipping, please contact us within 48 hours of receiving your package. Kindly provide:
- Your order number
- Clear photos of the damaged item(s) and packaging
Once verified, you may choose one of the following options:
- A full refund back to your original payment method
- A replacement item, sent to you at no additional cost
Refunds
Refunds are processed within 5–7 business days after approval. Depending on your bank, it may take extra time for the amount to appear in your account.
Contact Us
If you have any questions or need assistance, please reach out to our customer care team:
- Email: hello@letsnest.ca
- Instagram: @letsnest_official
We’re here to support you and make sure your shopping experience with LETS nest is as delightful as possible. ✨